When you reach out to sell your home, you share personal details with us. Understanding our privacy policy helps you feel confident about what happens to that information and why we need it.
Privacy matters — especially when a major financial decision is involved. Homeowners in Indiana, PA and the surrounding area deserve a clear, plain-language explanation of our data practices before they ever submit a contact form or pick up the phone. What follows is exactly that.
What Personal Information Do We Collect When You Contact Us?
The information we gather falls into a small, specific set of categories. We collect only what is genuinely necessary to evaluate your property and put together a fair cash offer.
Contact Details You Provide Directly
When you reach out, you typically share:
- Your name, so we know who we are speaking with
- A phone number or email address, so we can follow up after reviewing your property
- Your preferred method of contact, if you indicate one
None of this gets collected in the background without your knowledge. You provide it directly through a contact form, a phone call, or another outreach method. We do not purchase contact lists or gather your details from third-party data brokers.
Property Information You Share With Us
To evaluate your home and prepare a cash offer, we also need basic details about the property itself. This typically includes:
- The property address in or around Indiana County, PA
- A general description of the home’s condition
- Any context about your situation that you choose to share — such as whether the home is vacant, inherited, or facing foreclosure
You control what you share and when. If you prefer to provide details gradually over a few conversations rather than all at once, that works for us. The goal is simply to gather enough information to assess the home honestly.
Information Collected Through Standard Website Technology
Like most websites, ours uses standard technology that may automatically collect certain non-personal data. This can include general browser type, approximate geographic region, and pages visited. We aggregate this information and use it only to understand how visitors use the site so we can improve the experience. It is not tied to your name or contact details unless you submit a form.
Why Do We Need Your Property and Contact Details?
Understanding why we collect each piece of information helps clarify that nothing about our process is arbitrary. Every data point serves a clear purpose connected to evaluating your home and communicating with you about an offer.
To Assess Whether Your Home Fits Our Buying Criteria
We buy houses directly for cash, as-is, in any condition, across Indiana County — from Indiana Borough and Cherryhill Township to communities throughout the region. Even a straightforward purchase requires a few basic details. We need the property address to research public records, understand the neighborhood, and make a realistic offer. We need to know the general condition so we are not walking into an evaluation blind.
Without property details, we cannot make you a genuine offer. We are not a brokerage passing your information to a network of agents. We are the direct, end buyer — which means your evaluation stays private and contained within our own process.
To Communicate With You About Your Offer and Timeline
Your contact information exists in our system for one reason: to reach you with an offer and answer any questions you have about the process. We do not use your phone number or email address for marketing campaigns unrelated to your property inquiry. We do not sell your data to third parties.
Our process works like this. First, you share your property details with us. Second, we evaluate the home. Third, we present you with a cash offer. Fourth, you decide whether to accept. Communication is essential at every step — and that is the only context in which we use your contact details.
To Handle Specific Situations With the Right Care
Many homeowners who reach out are dealing with something difficult. Some are navigating a probate or inherited property. Others face financial hardship, manage a difficult tenant situation, or are going through a divorce. Some are simply relocating and need a clean, straightforward sale without repairs or delays.
In these situations, you may share sensitive context with us. We treat that information with discretion — using it only to understand your situation better so we can tailor our approach and make an offer that reflects your actual circumstances.
How Is Your Information Stored and Protected?
Homeowner privacy is not an afterthought. The way we store and handle your data is part of how we operate as a trustworthy local home buyer.
Internal Access and Data Handling
Only the people within our organization who need your information to evaluate your property or communicate with you about your offer ever access it. We are a local, family-led company based in Indiana County, PA — not a large corporate operation with hundreds of employees cycling through your file. The same people who see your information are the ones working directly on your property evaluation.
We do not use your data for purposes outside of the home-buying process. We do not use an internal database to retarget you with advertising, build consumer profiles, or share insights with marketing partners.
Third-Party Sharing Practices
We do not sell your personal information to outside companies. In limited cases, we may work with trusted service providers who help us operate — such as a platform that manages our contact form submissions. When that happens, those providers use your data only in ways that support our direct work with you.
How Long We Retain Your Information
We retain your information for as long as it is relevant to your inquiry or legally required. If you decide not to accept an offer or choose not to move forward, we do not keep your data indefinitely for speculative future use. Protecting your personal information throughout the home-selling process is a commitment we take seriously, not a formality.
Frequently Asked Questions
Does CMS Homes sell my personal information to third parties?
We do not sell your personal information to third parties. We use your contact details and property information internally to evaluate your home and communicate with you about a cash offer. We do not pass your data to agents, lead networks, or marketing companies.
What happens to my information if I decide not to accept an offer?
If you choose not to move forward, we do not retain your information indefinitely or use it for repeated follow-ups. We keep data only as long as it is relevant to your inquiry or required by standard data retention practices — not for speculative future outreach.
Is the information I share through a contact form kept private?
The details you submit through our contact form stay private and accessible only to the people directly involved in evaluating your property. We use standard security practices to protect form submissions and do not share your information with outside parties beyond what is necessary to run our direct home-buying process.